We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your name, postal and e-mail addresses. You can choose not to provide information to us, but in general some information about you is required in order for you to enjoy the benefits of the website. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.
You will have the opportunity to provide contact information for other people through our website. You must obtain the consent of third party individuals before you provide Rate My Flat with their personal information. We do not accept any responsibility for the accuracy of any information you provide about others.
We automatically collect some non-personal information about your computer when you visit the Rate My Flat website. For example, we will collect session data, including your IP address, web browser software, the type of browser and operating system you use and referring website (if any). We also collect information about your online activity, such as content viewed and pages visited. This information cannot be used to personally identify you. One of our goals in collecting this automatic information is to help us understand the interests of our users and customise your user experience.
We will not share your personal information (such as email addresses) with unaffiliated third parties so they can serve you with advertisements.
We may use the information we collect about you for the following general purposes:
(a) for registration, including to facilitate your access to and use of our website;
(b) to communicate with you in general, including to provide information about Rate My Flat and invitations from the Rate My Flat community;
(c) to enable us to publish your reviews, forum posts, and other content to the Rate My Flat community;
(d) to respond to your questions and comments; to measure interest in and improve our products, services, and website;
(e) to notify you about special offers and products or services available from us or our partners that may be of interest to you; to otherwise customise your experience with Rate My Flat;
(f) to gather information from you, including through surveys;
(g) to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities;
(i) as otherwise specified at the point of collection.
You may unsubscribe from our email communications at any time by clicking on the "unsubscribe" link in any email you receive or alternatively contacting us at [email protected] and asking to be unsubscribed.
When you provide us with personal information, we are obliged to comply with the provisions of the Privacy Act 1993 ("Act"). We will collect, hold, use, and disclose that personal information in accordance with the principles set out in the Act. This means we will:
(a) use personal information only for the purpose we collect it;
(b) retain that information only for so long as necessary to fulfil the purpose for which we have collected it; and
If you think we have breached the Act or you would like to find out more about our obligations, information is available on the Privacy Commissioner's website at www.privacy.org.nz.
If you wish to enquire about personal information we hold about you (if any) you can contact us at [email protected] If the information held is inaccurate, incomplete or not up to date you may request that we correct such information.
We may share your information with the following entities:
(a) Third-party vendors who provide services or functions on our behalf, including business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorise third-party vendors to collect information on our behalf, including information necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
(b) Business partners that we may offer products or services in conjunction with. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of our third-party business partners.
We also may share your information with third parties:
(a) where it is the purpose (or a directly related purpose) for which the information was collected;
(c) in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy; or
(d) for any other purpose, if you have authorised the release or disclosure.
We will not share your email address with any other members nor display it any public manner.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular houses. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
We will take reasonable steps to ensure that your information is relevant to its intended use, accurate, and complete. You can retract your flat ratings by contacting us at the email address listed below. We will send you an e-mail to confirm your request.
While we will endeavour to keep your personal information secure and confidential, we are not responsible for any breach of security outside our control. We do not warrant that our website is completely secure and in accessing our website you acknowledge that internet transmissions are never entirely secure and there is a risk the information you provide us may be read or intercepted by others. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorised employees are permitted to access personal information, and they only may do so for permitted business functions.
Rate My Flat is a general audience site and does not offer services directed to children. If an individual we know to be a minor under age 18 sends personal information to us, we will delete or destroy such information as soon as reasonably possible.