Guides and explainers

Resources

Practical guides, policy pages, and explainers to help you understand rental standards, review rules, and how ratemyflat works.

Guide

A plain-English summary of the five Healthy Homes standards, quick checks for tenants, and key compliance dates.

Open guide

Explainer

Breaks down the five score categories, weighting, aggregation, and what the final percentage means on a property page.

Open explainer

Policy

Sets the moderation rules for reviews and explains what is allowed on the platform.

Read guidelines

Legal

Explains what data ratemyflat collects, how it is used, and the rights available to users.

Legal

Covers the platform terms, user responsibilities, and the rules around using ratemyflat content and services.

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